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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennie C

March 13, 2025

1  out of  5
rating by Jennie C
"I would give less stars if I could. After more than 20 years of being with this agent I could no longer take the nasty attitude of the women working in his office. It has really gone downhill over the years, used to be a pleasant office to deal with. I called in to do an address change and the woman who answered the phone was extremely rude and kept cutting me off. When I couldn't take it anymore I finally asked her to transfer me to someone else because she was being rude and cutting me off. She got an even nastier attitude and transferred me to another woman whose attitude matched the first. I guess she was going to be rude in honor of her office buddy. She told me my address change would take weeks to process and wouldn't tell me if my rate was going to change or not. I left the call with a bad feeling in my stomach and the next day I contacted a local agent where I moved and found out that the women at this office had changed my insurance and removed some stuff. I will be filing a complaint with the state about this, it feels very illegal to make changes to someone's insurance without their permission or even advising them that you are making changes. Thank goodness I trusted my gut. The new aState Farm gent is amazing, super helpful and even got me a great rate on renters insurance for my new place. RUN as far as you can away from this office unless you want to deal with a bunch of rude, catty women who think they can speak to you however they want and do whatever they want to your policy."
We responded:
"Hi Jennie, it's Tom. Please call my cell number at 305-505-6873. I would like to hear more about your experience with my office. The allegations that you made in your post are serious and I want to find out exactly what transpired. An address change does not take weeks and most of my team has been with me for years. Please call me when you have a free minute. Tom"
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Mirtha Gonzalez

March 6, 2025

5  out of  5
rating by Mirtha Gonzalez
"Wonderful Agency - helpful and professional especially my agent Margaret Rodriguez!!! She's always on top of her game and ready to help!"
We responded:
"Thanks Mirtha! We appreciate you as a client and I agree, Margie is excellent! Thanks, Tom"
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Zory Huete

February 21, 2025

5  out of  5
rating by Zory Huete
"Nohemi attended me with great patience and excellent customer service."
We responded:
"Thanks Zory. We appreciate your business. I will show this to Nohemi. Tom"
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Tony V

February 20, 2025

5  out of  5
rating by Tony V
"I cannot say enough good things about Tom Ledwidge and his incredible team over at State Farm. Tom is one of a kind, never hesitant to go the extra mile for his clients. Beyond that, what sets him apart is his genuine care and compassion: he treats every client as if they were a member of his own family, not just another policyholder. This kind of approach creates a level of trust and comfort that is rare. What truly stands out about Tom is his integrity and reliability. He is someone you can trust to always have your back, provide honest advice, and never pressure you into unnecessary coverage. If you’re looking for an insurance agent who genuinely cares, listens to your needs, and goes the extra mile to provide outstanding service, look no further. You'll be in good hands with Tom and his team."
We responded:
"Thanks Tony. Much appreciated. Tom "
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Cristina Abrams

February 18, 2025

5  out of  5
rating by Cristina Abrams
"Nice and professional team!"
We responded:
"Thanks Cristina! We appreciate your business. Tom"
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Maria Brock

January 30, 2025

5  out of  5
rating by Maria Brock
"Nohemi and Maria have always taken care of my insurance needs. They are professional, so knowledgeable and a pleasure to deal with. If an issue comes up, they resolve it! I have used Tom Ledwidge and his agency for over 25 years for my insurance needs and my family does too. I feel so strongly about their excellent service that I would not go anywhere else!"
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Sergio Cueva

January 15, 2025

1  out of  5
rating by Sergio Cueva
"The worst Costumer service, the worst experience ever."
We responded:
"Hi Sergio. I don't find you anywhere in our database so I'm assuming you are not actually a client? Please call me at 305-505-6873 and I will try to help you. Thanks, Tom"
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Sandra Cedar

January 11, 2025

5  out of  5
rating by Sandra Cedar
"I can’t imagine ever not being a Tom Ledwidge client. I’ve been with State Farm my entire adult life: since 1969. Thank you Tom & Maria for the many years we’ve shared since you became my agent. I appreciate everything. I hope I never fail to thank you. Warm regards, Sandra Cedar (Atkinson)"
We responded:
"Thanks so much for the kind words Sandra. We appreciate your business. Happy New Year. Tom"
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Cookie Hernandez

January 7, 2025

5  out of  5
rating by Cookie Hernandez
"Margie & Cristina at Tom Ledwidge's office are outstanding! Always able to count on these girls - they have your back. Thank you, ladies for your professionalism and promptness to resolving matters. GREAT JOB!!!!"
We responded:
"Thanks Cookie! We appreciate your business, and I will forward your review to Margie and Cristina. Tom"
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Armando Estevanez

November 16, 2024

5  out of  5
rating by Armando Estevanez
"Excelent service ,professional,I recommend this office."
We responded:
"Thanks Armando. We appreciate your business! Tom"
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Dennis

October 24, 2024

5  out of  5
rating by Dennis
"My agent for over 20 years!. Happy to work with an actual person rather than an automated 800 line or chatbot. Thanks to Alejandra and team for all the years of support!"
We responded:
"Thanks Dennis. We appreciate your business and the kind words. Tom"
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Camilo Andres Correa carranza

August 30, 2024

5  out of  5
rating by Camilo Andres Correa carranza
"Noemi was great. She gave me a amezing service!!!"
We responded:
"Thanks Camilo! I will share this with Nohemi. We appreciate your business! Tom "
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Cheryl Borsanyi

August 27, 2024

5  out of  5
rating by Cheryl Borsanyi
"Excellent agency! Professional and competent staff! We would highly recommend their services for your insurance needs."
We responded:
"Thanks Cheryl! We appreciate your business! Tom"
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Grettell Ortega

August 15, 2024

5  out of  5
rating by Grettell Ortega
"Some people just go out of their way to be helpful. Alejandra and Margaret are two of them! I cannot thank you enough for helping me to get my insurance so quickly. I am grateful! I just wanted to thank you all again for the awesome care, consideration and of course the awesome coverage I have with your company. ❤️"
We responded:
"Thanks Grettell. We appreciate your business and the kind words. Tom"
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john barrett

July 25, 2024

5  out of  5
rating by john barrett
"We've all had to deal with insurance agents. Tom & Alex are simply the best. Super responsive and genuinely insightful, I cannot recommend them highly enough."
We responded:
"Thanks for the great review John! We appreciate your business and look forward to a long relationship with you. Tom"
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Olga Gonzalez

July 18, 2024

5  out of  5
rating by Olga Gonzalez
"Great Team! Alejandra and Margie are excellent!!"
We responded:
"Thanks Olga! We appreciate your business, and I will pass this along to Alejandra and Margie. Tom"
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Michael H

July 10, 2024

5  out of  5
rating by Michael H
"Hands down the absolute best experience I had shopping for car insurance. The team at Tom Ledwidge, are simply amazing. I must give a huge shout out and a big thank you to Margaret Rodriguez, who went above and beyond!!"
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Carlos Gomez

July 2, 2024

5  out of  5
rating by Carlos Gomez
"Great service 👍"
We responded:
"Thanks Carlos. We appreciate your business and thanks for the great review! Tom"
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Maria Celeste

June 24, 2024

1  out of  5
rating by Maria Celeste
"Was with them for over 30 years, finally I changed to a different SF Agent, I'm saving over $30.00 monthly for car insurance. Previous (Ledwidge) Agent did not give me a discount for age nor milage driven to work."
We responded:
"Maria, I'm sorry that you feel that way. I can't find you anywhere in our database to verify that you were a prior client. A clients age is always factored into every premium. Please call my office at 305-822-2424 if you would like to discuss. Tom "
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Sharonda Wise

May 28, 2024

5  out of  5
rating by Sharonda Wise
"Ingrid Santillana is the BEST insurance agent at Tom Ledwidge State Farm Insurance. I have been with them since 2000 when I purchased my first car, and Ingrid helped me with getting my car insurance policies. Ingrid is very professional and has great customer service, and is knowledgeable about the insurance. She always answers all of the questions I have, and she also assists my mom and sister for many years. I love you ❤️ Ingrid. Thank you so much for everything."
We responded:
"Thanks Sharonda! We appreciate having you as our client and I will show your review to Ingrid. Tom"
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Hallie Koerner

May 13, 2024

5  out of  5
rating by Hallie Koerner
"Tom Ledwidge and his team are the most highly professional group of people you will ever do business with. They are knowledgeable and very responsive no matter when you reach out to them. You will never find another Agent anywhere as great as Tom. I highly recommend his office! And Margaret is amazing as well! Hard to find anyone who is like this in business anymore."
We responded:
"Thanks for that excellent review Hallie! We value you as a customer and appreciate the kind words. Tom "
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John Holston

April 30, 2024

5  out of  5
rating by John Holston
"Alejandra and Margaret are the best - very knowledgeable and responsive. Thank you."
We responded:
"John, thank you! We appreciate you taking the time to leave a shout out for Alejandra & Margaret. Please don't hesitate to reach out if you need anything."
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Cookie Hernandez

April 29, 2024

5  out of  5
rating by Cookie Hernandez
"Margie is always so helpful & pleasant to deal with - a shout out to Tom for having Margie on staff! She maintains a level of professional along with outstanding customer care. Thank you for always making a difference!"
We responded:
"Thank you for the kind review! Margie is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
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Arleyne haramboures

April 24, 2024

5  out of  5
rating by Arleyne haramboures
"María Eugenia at State Farm has been a fantastic agent, always ready to assist and ensure I have the best coverage. Her dedication and support have been invaluable. Highly recommend her for top-notch service!"
We responded:
"Arleyne, thank you for your kind words about María Eugenia! We're thrilled to hear that she has provided you with fantastic service and ensured that you have the best coverage for your needs. María Eugenia's dedication and support are truly appreciated, and we're grateful for your recommendation. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! - Tom Ledwidge - State Farm Insurance Agent"
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Bianca Enriquez

April 23, 2024

5  out of  5
rating by Bianca Enriquez
"Maria Eugenia and this team is so wonderful. I’ve been insured by them since I started driving back when I was in high school and I’m now 23 years old. María Eugenia is always so helpful and responsive that it comforts me to know that if I have any issues she will always help out. Would recommend this office to anyone 10/10!"
We responded:
"Thanks so much Bianca! We appreciate you as a client. I will show your review to Maria right now! Tom "